FAQ's

Frequently Asked Questions About Artificial Grass

How can I use synthetic grass?

Artificial grass has many useful applications. The most common uses are for lawns, dog runs, and putting greens. It may surprise you to know that we also install artificial grass for golf tee lines, playgrounds, swimming pool surrounds, traffic medians, patios & balconies, indoor & outdoor sports fields, retail displays, batting cage facilities, tennis courts, and bocce ball courts.

What is the life expectancy of ProGreen Synthetic Grass™?

ProGreen Synthetic Grass comes with a limited 8-year warranty, but the actual life expectancy is around 25 years; depending on use. Additionally, ProGreen is the only artificial grass manufacturer to offer a 3rd party insured warranty for artificial grass.

Is ProGreen Synthetic Grass™ similar to indoor/outdoor carpet?

Not at all. It truly resembles natural grass. Not only does ProGreen Synthetic Grass™ look real, but many of our grass products feel real! The fiber length ranges from 1" to 2.5".

Is the sun harmful to ProGreen Synthetic Grass™, will it fade?

No. ProGreen doesn't use a topical UV treatment. The fibers have built-in UV Inhibitors that are mixed into the fiber/yarn resin. Some artificial turf made outside of the USA will often have insufficient UV protection that can cause the fibers to break down prematurely. All ProGreen™ turf is made from the highest-quality materials originating from our manufacturing plants in the USA. There are some ProGreen projects that were installed in the late 1980s that have no discernible signs of fading.

In rare instances we have found that energy efficient windows can cause magnified reflections that may cause synthetic turf to melt if it is in the direct path of that reflection. The magnification from some energy efficient windows is so powerful that it can melt sprinkler heads, kiddie pools, and other plastics. If you do have these types of windows call the manufacture and ask them how to remedy this problem. Tinting the windows is usually sufficient.

Is synthetic grass warmer than my natural lawn?

Yes, all synthetic grass is hotter than natural grass, it just doesn't have the natural cooling capacity of natural grass. There's always a trade-off for the benefits such as no mowing, no watering, no weeding, no chemical applications, easier dog clean up, no mud, etc. The only real trade-off with artificial grass is that the surface will be hotter than natural grass. We have never had a complaint that it was so hot that it burned a person or pet.

The darker green colored fiber absorbs more sun than our lighter shades of green. On really hot days, take these precautions: We recommend having at least one portion of your lawn area shaded for instant relief. If the temperature gets hot, it's always nice to have a little relief area until it cools down again. Also, you can spray the synthetic grass with water right before you walk or play on your synthetic grass on a really hot day. Additionally, you can always wear some type of footwear. Another thing that can be done to lower heat on synthetic grass is adding a light color of approved silica sand or other infill that is light in color. Many people find that the extra heat doesn't bother them as long as they keep moving. But, even if these precautions are not exercised, hot weather has not kept people or pets off of synthetic grass.

ProGreen Synthetic Grass has been installed at tens of thousands of locations worldwide; including the Arizona and California deserts. Complaints about surface temperature are extremely rare, but we understand people have different sensitivity levels. We want you to be aware that there is a slight sacrifice to overcome the increased surface temperature, but it shouldn't stop you from enjoying your lawn for years to come…even on hot days!

How does synthetic grass stay in place once it is installed?

An infill material (usually sand) is brushed into the grass that adding to the overall weight of the installed grass. Additionally, the edges are pinned down with 7" non-corrosive spikes which are spaced approximately 3' apart (1' apart if the area will be used by dogs).

How does artificial grass affect the environment?

ProGreen Synthetic Grass™ is environmentally friendly: It eliminates the need for water. It also eliminates the need for harmful chemicals that leach into the soil (fertilizers, pesticides, weed kill, etc.) Additionally ProGreen Synthetic Grass™ is recyclable at the end of its life-cycle and is available with an eco-friendly infill material.

What happens to dog urine and waste?

Dogs love artificial grass, they think it's real! Dog urine is not a problem as it flushes through the turf's drainage holes and drainage system when hosed off or when it rains. Solid waste is cleaned in the same manner as natural grass. ProGreen Synthetic Grass™ will not stain.

What happens to ProGreen Synthetic Grass™ if a dog tries to dig through it?

Although we can't guarantee that a dog won't claw through or peel back the edges of the turf, it's extremely rare. ProGreen Synthetic Grass™ has been installed in thousands of residential and commercial dog runs around the world. ProGreen Synthetic Grass™ is extremely durable and almost impossible to rip or tear due to our QuadriBIND™ backing.

There are exceptions; We recommend putting extra border stakes around the perimeter of the dog run to discourage dogs from digging. Another option is building sub-surface composite wood border around the perimeter of the area that you can affixes to the grass.

What type of maintenance should I expect with artificial grass?

An occasional brooming to stand the grass fibers up is recommended but not necessary. Debris like leaves and twigs can be easily removed with a leaf blower or a shop vac.

How is synthetic grass installed?

First, existing sod must first be removed. Next, a base is created using a special blend of compacted crushed rock (2" – 4" depth). The artificial grass is then rolled onto the surface of the base and seamed together if necessary. Then the infill material is spread over the top of the grass using a broadcaster or a fertilizer spreader and brushed to the bottom of the artificial grass. The most common types of infill are sand, crumb rubber, or a sand/rubber combination.

What about drainage?

Drainage is very similar to natural grass. ProGreen Synthetic Grass™ has perforated holes in the backing that allow water to drain into the blended rock base below the artificial turf. Different blends of crushed rock are used for different applications, depending on permeability needs.

Why should I choose ECOLux Grass™ over another artificial grass company?

Not all synthetic grass is created equally! We only carry USA made ProGreen Synthetic Grass™, they have been making the highest quality synthetic grass since 1987 . All ProGreen Synthetic Grasses™ have undergone many years of extensive research and development, including extensive stability and wear-resistance testing. Most importantly, all ProGreen™ products have no detectable levels of lead or other heavy metals.